Speed
The SoftwareOne and CrowdStrike team can arrive on site within two business days (this may vary depending on the country).

Retainer for rapid response and proactive services
In an increasingly threatening cyber world, a rapid response is essential. Those who are unprepared for a security incident lose valuable time. With a retainer agreement, you are well equipped to respond to attacks in a targeted and immediate manner and strengthen your defences.
Service package with a guaranteed service level of at least 110 hours and flexible options
Our service package offers at least 110 hours of guaranteed support, which can be flexibly converted into consulting services, security checks, simulation exercises, and more.
Select the options that best meet your requirements from CrowdStrike's Incident Response (IR) services.
The SoftwareOne and CrowdStrike team can arrive on site within two business days (this may vary depending on the country).
Thanks to CrowdStrike's cloud-native Falcon technology, our team can take immediate remote action. This means that we do not need to travel to your location to implement effective defensive measures.
You have access to an IR hotline around the clock. Initial contact (by email or telephone) will be made within 4 hours.
If your organisation has not used any IR services from CrowdStrike during the retainer period, you can put the remaining value towards a comprehensive range of proactive services. The retainer can be put towards various proactive services that will help you strengthen and enhance your security.

With the deadline for implementing the NIS2 Directive fast approaching, ensuring compliance with the regulations has become a top priority for organisations across Europe. To help you overcome this complex challenge and enhance your cybersecurity strategy, we have created an on-demand webinar that outlines key strategies and best practices for achieving cyber resilience. Whether you are a cybersecurity expert, an IT lead or a compliance officer, this video will equip you with the knowledge necessary to ensure compliance with NIS2 requirements.
Stolen login credentials enable attackers to quickly gain access and take control of systems – a frequently used gateway for security breaches. In fact, stolen credentials are used in 80% of all cyber attacks. Falcon Identity Protection protects your business in real time against all types of identity-based attacks – with innovative features for comprehensive visibility, detection and cross-domain correlation.
Benefit from highly accurate detection methods for identity-based threats, expand your coverage of the MITRE ATT&CK frameworks, and stop modern attacks such as ransomware in real time by leveraging industry-leading threat analytics and advanced telemetry data.
As a special service, we offer you a free Active Directory Risk Review.

SoftwareOne provides comprehensive support for implementing CrowdStrike solutions. From technical consulting and customised training to complete integration, we ensure your IT infrastructure and endpoints are optimally secure. Our CrowdStrike services strengthen your cyber security, enabling you to detect threats early, respond quickly, and defend against potential attacks effectively. Trust our expertise to optimise your security strategies and protect your systems in the long term.

Would you like to find out more about CrowdStrike and how we can protect your IT infrastructure? Our experts would be happy to help!
Would you like to find out more about CrowdStrike and how we can protect your IT infrastructure? Our experts would be happy to help!