Software management scope
Find out how far-reaching your software management should be. Learn the business practices that facilitate responsible and productive SAM.
IAITAM CSAM Training
IAITAM CSAM Training
What is the IAITAM CSAM training?
The Certified Software Asset Manager (CSAM) Course is a foundational education program that ensures participants are able to manage software assets. During this course, participants learn best practices in Software Asset Management, the “when” and “why” to question whether something should or shouldn’t be done, how to clearly identify goals and how to quantify success with metrics.
Why IAITAM CSAM training?
Important trends such as (hybrid) cloud, virtualization and Bring Your Own Device (BYOD) are playing an increasingly important role in the software landscape. The importance of Software Asset Management (SAM) is therefore increasing. Do you want to have more control over your software assets? With our Certified Software Asset Manager (CSAM) training, you will learn how to manage your software assets in the rapidly changing world of software and technology.
The training was developed by IAITAM (International Association of Information Technology Asset Managers) and is based on years of best practices. You will learn to deal with the continuously changing landscape and you will receive concrete tools for SAM to get started right away. In many cases, the training delivers high ROI, compliance, risk reduction, and productivity.Who is the IAITAM CSAM training for?
The IAITAM CSAM training is intended for anyone involved in the software asset lifecycle. It does not require any specific prior knowledge and experience. This makes the training suitable for both novice and experienced software asset managers.
What do customers think of the IAITAM CSAM training?
'Today, I certified as a Certified Software Asset Manager. I can recommend it for professionals working in the world of IT (Asset Management). The coach really knows what he is talking about. I would say, go and have a look' - Rogier van Kuijk, Project Manager.
The IAITAM CSAM training provides the following benefits:
- Learn how to reduce license compliance risks and detect hidden savings in your organization.
- Learn what other IT departments work on and how they can support IT Asset Managers in ensuring software audit risk.
- Learn what processes you need to get more control over your organization's hardware and software assets.
- Learn techniques in vendor management
- Understand vendor negotiation best practices
Your IAITAM CSAM trainer
About Aamer Trambu
Aamer Trambu is a Senior IT Asset Management Consultant at SoftwareOne with over a decade of experience across both ITAM operations and consulting. After working as an ITAM practitioner from 2015 to 2020, he moved into consulting, giving him a strong blend of operational and advisory expertise.
Aamer has an MBA Finance from the University of Missouri. He has spoken at international ITAM and SAM conferences since 2016 on topics including SAM program development and ITAM career growth. He was also named a finalist for Global ITAM Consultant of the Year 2025 by the ITAM Forum, reflecting the impact of his work with enterprise clients.
His consulting work focuses on software license compliance, cloud asset optimization, and ITAM maturity. His results include $3 million in software cost savings and more than $15 million in cost avoidance for clients.
As an IAITAM Certified Software Asset Manager (CSAM) trainer, Aamer brings real-world experience into the classroom. Participants gain practical insight from someone who has managed vendor audits, built governance frameworks, and advised large organizations on maximizing technology value. His training style is engaging, clear, and focused on actionable learning.
Whether preparing a team for the CSAM exam or strengthening an ITAM function, Aamer brings the experience and credibility to deliver practical, high-impact training.
Practical information
This two-day IAITAM CSAM training costs USD 2,500* and is delivered remotely. The training includes study material and access to one online exam with one free retake. The training is delivered in the English language.
Your registration is only final after confirmation from SoftwareOne.
* Prices subject to change. This price does not include taxes
What you’ll learn
License data & documentation
Learn the ins and outs of managing license data and applicable documents. Find out which contracts relate and how their details can impact one another.
Proactive vs. reactive SAM
Learn how proactive software asset management builds an infrastructure of policies, processes, and standards.
IAITAM CSAM Training Material
| Day 1 | Day 2 |
| Description of a CSAM | The Scope Of Software |
| Overview of the ITAM Program | Software Licensing |
| Acquisition | Proactive SAM vs Reactive SAM |
| Asset Identification | Contracts & EULA |
| Compliance | Lifecycle Management |
| Communication and Education | ITAM Compliance |
| Policy | Audit Response |
| Project Management | Cost Savings and Benefits |
| Finance Management | Compliance Preparations |
| Legislation | The Art of Negotiations |
| Vendor Management | Acquisitions and Negotiations |
| Disposal Process | ITAM Automations |
| Change Management | Hardware and Organizational Impacts |
| Documentation | Disaster Planning and Recovery |
The Value
Knowledge
The knowledge to safely guide your company through the perils of piracy and compliance issues.
A more secure organization
Reduce risk while uncovering hidden savings in your organization.
Greater control
Greater control of the IT environment of your company.
Ready to start your CSAM journey?
To be successful, Software Asset Managers need to learn what the SAM business best practices are and how to implement and leverage those best practices in a way that is tailored to their organization.
Ready to start your CSAM journey?
To be successful, Software Asset Managers need to learn what the SAM business best practices are and how to implement and leverage those best practices in a way that is tailored to their organization.
FAQs about IAITAM CSAM
Frequently Aksed Questions (FAQ)
IAITAM CSAM training is developed by the International Association of Information Technology Asset Managers (IAITAM) and is based on years of proven industry best practices.
IAITAM CSAM training provides practical knowledge to manage the constantly evolving Software Asset Management (SAM) landscape. With IAITAM CSAM training, you gain actionable tools to improve compliance, reduce risk, increase productivity, and deliver high ROI.
IAITAM CSAM training is delivered as a two-day remote course. Four hours of training each day. After completing IAITAM CSAM training, participants are required to complete the certification exam.
After IAITAM CSAM training, the certification exam must be completed within 14 calendar days. The IAITAM CSAM training exam becomes available at 8:00 AM your local time (based on your time zone) the day after the course ends.
The IAITAM CSAM training exam includes 100 randomized questions, with a passing score of 85% or higher. As part of IAITAM CSAM training, the exam must be completed within a non-pausable 3-hour window once started.
IAITAM CSAM training includes two exam attempts within the 14-day exam window, unless otherwise restricted.
If you fail both attempts in IAITAM CSAM training, you can purchase an additional package that includes two more attempts within a new 14-day period for $350. Fees
Yes, IAITAM CSAM training allows you to purchase a 7-day extension for $50 if you are unable to complete your attempts within the initial 14-day window. This must be done before the IAITAM CSAM training deadline expires.
If you delay taking the exam after IAITAM CSAM training until day 13 or 14 and fail your first attempt, you may not have time for a second attempt within the allowed period.
The IAITAM CSAM training exam deadline is 11:59 PM your local time (based on your time zone) on the 14th day. After this, the IAITAM CSAM training exam system will automatically close, even if you are still taking the exam.
If you do not attempt or fail the exam in IAITAM CSAM training, you will need to pay to retake both the training and exam to pursue certification again.
Yes, the IAITAM CSAM training exam is open book. However, IAITAM CSAM training strictly prohibits collaboration, sharing answers, seeking external help, or copying exam content in any form.
Yes, IAITAM CSAM training certification requires an annual recertification exam to maintain your credentials.
For IAITAM CSAM training, exam links are emailed to participants at 8:00 AM your local time (based on your time zone) in the morning after the second day of training and remain accessible for 14 days.
You can review the full terms for IAITAM CSAM training here: